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Communication In Six Sigma
How do you know what is important to employees and what to tell them? You need to put yourself in the position of the employees Don't say what you don't mean Have integrity and build trust Six Sigma successes require clear and open communication at all levels to transcend departmental barriers that would otherwise cause confusion

Communication In Six Sigma
Employees assess how they can contribute to the organization through the information they receiveCommunication In Six Sigma by: Peter Peterka Deploying Six Sigma means entering a period of significant change in your organization Don't say what you don't mean Also be aware that the way a person receives news can dramatically affect how he or she feels about it, so you need to choose the medium very carefully