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Pull An Elastic Band Too Far – It Snaps
Carole is frequently called upon by the national and international media and provides keynote presentations on stress-related issues Training in communication (and particularly active listening) skills is essential to help ensure that managers are aware of their team members’ problems and in a position to offer early interventions to resolve these Effective communication includes active listening skills - engaging with the person you’re listening to and responding appropriately Free Special Report Contact us to receive our FREE Special report ‘The Ten Most Frequently Asked Questions About Stress’ please email sb@carolespiersgroup

Are You Being Bullied?
About The Author Carole Spiers combines three roles of broadcaster, journalist and corporate manager in the challenging field of stress management and employee wellbeing So to summarise, bullying behaviour includes overt action such as yelling and shouting; covert action such as rumour and gossip; non-action such as deliberately failing to include individuals in discussions; or a more general inaction that adversely impacts on the victim’s situation (or security) at work – all of which can be extremely distressing for the individual(s) involved, and counterproductive for their employer Carole is frequently called upon by the national and international media and provides keynote presentations on stress-related issues Carole was instrumental in establishing National Stress Awareness Day™

Make Flexible Working Patterns Work For You
php About The Author Carole Spiers MIHE MISMA Carole Spiers combines three roles of Broadcaster, Journalist and Corporate Manager in the challenging field of stress management and employee wellbeingcom www Carole acts as an Expert Witness on Stress Risk Assessment before the Courts, and is the author of Tolley’s ‘Managing Stress in the Workplace’’ • Well established legislation gives part-timers equal rights to full-timers

All You Need To Know About Work-Related Stress
Carole was instrumental in establishing National Stress Awareness Day™ With 20 years as a top industry guru on stress management and wellbeing, Carole’s energy and dynamism extends to providing professional comment to media including television (BBC, ITV, Sky, NBC, CNN), print (Sunday Times, Daily Telegraph, trade and professional journals) and countless radio interviewsphp About The Author Carole Spiers MIHE MISMA Carole Spiers combines three roles of Broadcaster, Journalist and Corporate Manager in the challenging field of stress management and employee wellbeing Today, these could include financial pressures, fear of redundancy, overwork, deadline pressures or an important business presentation

Difference is ‘Value Added’
com/mediaenquirysheetcarolespiersgroup Developing a diversity strategy is a central part of this – with commitment from senior managers being absolutely critical to success With 20 years as a top industry guru on stress management and wellbeing, Carole’s energy and dynamism extends to providing professional comment to media including television (BBC, ITV, Sky, NBC, CNN), print (Sunday Times, Daily Telegraph, trade and professional journals) and countless radio interviews

Absent without leave - managing absence in the workplace
While this may work in the short term, when applied over longer periods it puts pressure on existing staff, as they struggle to do their own work in addition to that of an absent colleaguecom If you would like to book Carole as a keynote speaker or conference chair at your next conference - check out www • Are there any identifiable absence patterns? • Is absence influenced, for example, by age, gender, the number of years in the job or seasonal variations? • How many employees take their maximum paid sickness entitlement in a year? • Who takes the greater proportion of sick leave or other absence during the year –workers, staff or management? The reasons for the various types and frequency of absence should then be assessed, including the following: • Is a particular job too stressful or too boring? • Is the work dangerous or does it require too much physical effort? • Is the working environment unsuitable? • Is management weak or over-aggressive? • Is morale poor? • Is there a culture of taking days off at particular times? • Do working practices lack organisational support? • Is there a general lack of incentive and motivation? When all this information has been collated and analysed, it can then be used to devise policies and procedures in consultation with staff representatives that should, when properly implemented, substantially reduce the incidence of absence Such absence - particularly where it is stress-related - presents a different problem for employers

Things Do Not Change. We Do.
The imagination and concerns of staff can run riot when they are kept in the dark, particularly if they are anxious about the change Over the past 20 years, she has built up her corporate stress consultancy Carole Spiers Group (CSG), with prestige clients such as Sainsbury’s, Rolls Royce and the Bank of England I can either dwell on the 1,000 I've lost or focus on the 9,000 I have left,’ he says HA7 3QR

Fit For Work - Managing Attendance In The Workplace
About The Author Carole Spiers combines three roles of broadcaster, journalist and corporate manager in the challenging field of stress management and employee wellbeing The employer’s perspective The long-term absence of an employee naturally puts pressure on an organisation, both in terms of the costs of covering the absence and also in maintaining the morale of team workers There is, unfortunately, a high risk of relapse should either the employer or the employee not have learnt the necessary lessons In some cases retraining may be appropriate, and this will depend on discussions with the individual, the job evaluation and skills analysis